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Top Tips on How to Train Your Employees

Posted on by Mike Stromsoe

Top Tips on How to Train Your Employees

Setting Your Staff Up For Success

When you are a busy small business owner, it can be tempting to let your new employees hit the ground running. With all of the things you have to worry about in your normal day-to-day operations, you may feel that taking time to formally train your new hire would be the best use of your time. Failing to do so, however, could create a struggle with employee retention. To help business owners build—and keep—their best staff, here are some employee training tips.

  • Hire Smart: The training process is going to be much more effective and go much quicker if you hire people who are self-starters. When you have someone who is driven to learn, training them becomes more of a guidance than hand-holding process, freeing up more of your time even as you pour into your new hire.
  • Tap Your Team: Fortunately, you do not have to be the sole person offering guidance to the newest member of your team. Ask your other employees to get involved. Having your new hire shadow the staff member in the role closest to theirs can be a great way to use everyone’s time and resources, for example.
  • Use Tools: Training can start to feel tedious after a few days of repeatedly saying “Do this.” To get more creative and more effective with your training, utilize online resources and the power of your own position. Positive feedback from you can help encourage productive behaviors in your newest employee.

Contact Mike Stromsoe’s Unstoppable Profit Producer Program for a premier wealth creation program that will help you work less, earn more, and enjoy life!

3 Tips for Managing Customer Service

Posted on by Mike Stromsoe

If you’ve ever been on the phone with a cable company, you know how much a lack of customer service can make you want to rip your hair right of out your head. You don’t like being treated like garbage; your customers won’t want anything different. Changing your customer service objectives can go a long way for your business. Use these 3 tips to improve your customer service and, in turn, your business!

 

  1. Create Customer Service Plan

Your customer’s feedback should be the backbone of your customer service plan. Once you know the customers’’ expectations of your business, you can begin to build on top of that. Make sure that your policy extends to all customers, not just your top ones.

 

  1. Ask, Listen, Follow Up

Repeat these three things. When a customer is communicating with you, be sure to listen to exactly what they want. Provide solutions to their requests and inquiries, and don’t forget to be polite and respectful.

 

  1. Your Reputation.

Whether you provide an online presence or not, you’re going to build a reputation for yourself regardless. Providing an alleyway for your customers to express their opinions you can better manage them by responding to both the good and the bad. For those negative reviews, be sure to try and address and fix the problem, so you can avoid making the same mistake in the future.

 

Your customers will define whether your business has the success that you were planning on it having. Customer service is crucial for your business to do well. It is time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

Tried-And-True Training Tips

Posted on by Mike Stromsoe

Setting Your Staff Up For Success

When you are a busy small business owner, it can be tempting to let your new employees hit the ground running. With all of the things you have to worry about in your normal day-to-day operations, you may feel that taking time to formally train your new hire would be the best use of your time. Failing to do so, however, could create a struggle with employee retention. To help business owners build—and keep—their best staff, here are some employee training tips.

  • Hire Smart: The training process is going to be much more effective and go much quicker if you hire people who are self-starters. When you have someone who is driven to learn, training them becomes more of a guidance than hand-holding process, freeing up more of your time even as you pour into your new hire.
  • Tap Your Team: Fortunately, you do not have to be the sole person offering guidance to the newest member of your team. Ask your other employees to get involved. Having your new hire shadow the staff member in the role closest to theirs can be a great way to use everyone’s time and resources, for example.
  • Use Tools: Training can start to feel tedious after a few days of repeatedly saying “Do this.” To get more creative and more effective with your training, utilize online resources and the power of your own position. Positive feedback from you can help encourage productive behaviors in your newest employee.

Contact Mike Stromsoe’s Unstoppable Profit Producer Program for a premier wealth creation program that will help you work less, earn more, and enjoy life! To learn more about how you can become the best leader for your team, make sure you sign up for our “Leave No Regrets” Boot Camp. It will be held in San Diego this November and offer you the tools you need to see the most success this year.

Working Wonders For Workplace Satisfaction

Posted on by Mike Stromsoe

A Few Scientifically Proven Ways To Boost Workplace Happiness

Business owners like to think that their companies are wonderful places to work. If, however, you can think back to your days in the trenches, you likely remember a boss or two who was completely unaware of the daily struggles you faced in the workplace. Fortunately, you do not have to be that kind of leader. To increase workplace happiness, ultimately improving employee retention, use these scientifically proven techniques.

  • Stay Involved: Employees who feel they are involved in the workplace work harder and better than those who are disconnected. Offer regular performance evaluations, recognition for successes, benefits packages, and continuing education to make your team feel like they are getting out as much as they are putting in.
  • Consider Flexing: You may be hesitant to offer flex hours because it will offer you less control of the work that gets done outside of standard business hours, but studies show the freedom flex hours offer can actually increase quality of work. Let your employees create their own clock, and you can increase satisfaction and retention.
  • Get Active: If you have sat in one place for an eight hour day, you know that it can feel pretty tedious. Consider adding a ten minute morning break to allow your team to take a walk around the block, offering gym memberships, implementing standing desks, and planning team outings that get you moving to offer your employees more energy throughout the day.

You deserve to be happy in the workplace, too, so contact Mike Stromsoe’s Unstoppable Profit Producer Program. We offer a premier wealth creation program to make it possible for you to work less, earn more, and enjoy life! For additional insight into the path to success, sign up for the “Leave No Regrets” Boot Camp in San Diego this November.

Factors Determining An Employees Stay or Departure

Posted on by Mike Stromsoe

While you may think that how much you pay your employees is what keeps them at your company, there are a variety of other influencing factors that determine their stay, or departure. Gathered are the main factors that determine an employee’s decision to stay at an organization or start job hunting:

  • One of the most influencing factors is the level of management. Each employee should be treated fairly, but uniquely. Learn what your employees are passionate about and what they are motivated by, and use that to improve the management of your business.
  • We no longer live in a world where competitive salaries are enough. Most workers would choose a job with a lower annual salary if they were to receive an employee benefits package.
  • Yes, money matters, but it is not everything. If you cannot afford to give your employees annual raises for their hard work, consider yearly bonuses to show your appreciation. Most employees simply seek a sense of appreciation to motivate them.

For more of these information tips, be sure to contact Mike’s Unstoppable Profit Producer Program. This program can lead your organization to success.

Six Tips For A Happier Workplace

Posted on by Mike Stromsoe

We are all in search of a happier workplace. Business owners who create a better work atmosphere have higher employee retention and a more productive workforce. Here are some six keys to creating, and keeping, a better atmosphere at the office.

  • Share company goals and solicit employee input on how to reach them.
  • Let them know how reaching those goals will positively affect them.
  • Work on team-building. Volunteer as a group for a community activity and schedule a monthly lunch together. Actively encourage conversation and involve everyone.
  • Help your employees get better by providing learning materials and through constructive criticism. Catch them doing things right!
  • Have at least a small incentive program in place. A better parking spot, an hour off early on a Friday, and even recognition on your website can work wonders.
  • Be genuinely grateful individually with each of them. This gratitude can go a long way.

Are you ready to increase your profits? Learn more about Mike’s Unstoppable Profit Producer Program. Contact us today for details.

Enhance Your Business Success–Help Your Employees Do their Very Best

Posted on by Mike Stromsoe

If you want a productive and profitable workplace, you’ll need productive employees. Here are a few tips on bringing out the best in your employees:

Autonomy

There is a lot of research out there that supports the belief that employees that are trusted with freedom within the workplace are more productive and more ambitious. By giving employees freedom, you show them that you trust their character and you view them as competent. Employee retention rates are higher when employers give their employees autonomy.   

Support and Guide Them

Rather than giving step by step instructions, guide them through the processes and support them as they do this on their own. If you believe they are going to do their best, they will likely feel like they can come to you for support and help rather than being fearful.  

Let them in on the Plans

Employees who feel they are part of a team or are more involved, are more productive. Tell them what the long and short term goals for the company are. Ask for suggestions on how to get there (and actually consider or use them). If the employees understand and value the ultimate goal, they will do the work to get there. 

Along with these wonderful tips, be sure to contact Mike’s Unstoppable Profit Producer Program. This program can lead your insurance agency to success. 

Small business owners: Employee retention tips from big companies

Posted on by Mike Stromsoe

Every business owner, no matter how big or small the company is, struggles with employee retention. However, larger companies seem to use the right techniques and tactics to maintain a higher employee retention rate. When it comes to improving the employee retention rates, small business owners needs to learn from, understand how and follow the lead of big companies.

Here are some big company tactics that every small business owner should use to help with employee retention:

  • Employee compensation: This includes pay, health insurance packages, discounts and anything else that can be offered to encourage employees to want to stay long-term.
  • Recognition programs: Reward employees for a job well done by recognizing them in front of their peers.
  • Leadership programs: Show employees you are willing to invest in their future by offering training opportunities to help them grow.
  • Mentoring programs: Develop a program where other employees help new hires understand what to expect while on the job.

Start taking the lead from the big companies and enlist a set retention program for your small business. The happier your employees are, the more likely they will want to stay long-term with your company.

For more information about how you can work less, earn more and enjoy more freedom within your insurance agency, contact Mike’s Unstoppable Profit Producer Program today.

Keep Your Valued Team Members

Posted on by Mike Stromsoe

An important part of running a successful business is keeping valued team members. Without them you have to search for new employees and find others to fill the shoes of the valued members who have recently resigned from your company. The best way to keep your valued team members onboard is to develop an employee retention strategy which will keep your employees happy, reducing the chance of them going elsewhere.

Recognize the warning signs that an employee may be looking elsewhere for employment. Warning signs include being impatient, not engaging with others, taking extra time off or venting negative feelings to others. Try to understand why your employee is feeling this way and aim to fix the problems. In many cases, unhappiness at work involves not feeling appreciated or having enough compensation for the work they do.

Talk to those you feel are no longer happy working for you. Ask simple questions to try and find out how things are going and if there is anything you can do to improve things. Immediately take care of any issues which may be causing problems for an employee.

Make your company a place where employees want to work. Instill a decent compensation package and recognition program. Being proactive and preventing situations where employees become unhappy is the best employee retention strategy you can have.

For more information about how to improve your current business strategy contact Mike’s Unstoppable Profit Producer Program.

Top Causes of Employee Turnover

Posted on by Mike Stromsoe

Unhappy employees are less efficient and are more likely to leave your company, but to reduce employee turnover, you have to know what causes employees to quit. Check out these top five reasons employees leave, so you know how to keep your employees happy.

Reasons for Employee Turnover

The number one reason employees quit their job: lack of opportunities and growth. In 2011, 30 percent of people who quit their job, quit because their current job wasn’t offering them the opportunities or development they needed. Other reasons include:

  • Inadequate compensation (28%)
  • Boredom/no challenge (27%)
  • Poor work/life balance (20%)
  • Job stress/unfair treatment (20%)

What You can Do to Reduce Employee Turnover

From this list, you can see that two of the top five reasons for employee turnover are similar: no room to grow and no challenge. Employees want a job that forces them to develop new skills and gives them a challenge, but they don’t want something that causes stress or disrupts the balance between work and life. The best way to deal with this is by talking with your employees and actively listen to what they want.

For more information about employee retention in California, contact Mike’s Unstoppable Profit Producer Program, located in Murrieta. 

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