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3 Tips for Managing Customer Service

If you’ve ever been on the phone with a cable company, you know how much a lack of customer service can make you want to rip your hair right of out your head. You don’t like being treated like garbage; your customers won’t want anything different. Changing your customer service objectives can go a long way for your business. Use these 3 tips to improve your customer service and, in turn, your business!

 

  1. Create Customer Service Plan

Your customer’s feedback should be the backbone of your customer service plan. Once you know the customers’’ expectations of your business, you can begin to build on top of that. Make sure that your policy extends to all customers, not just your top ones.

 

  1. Ask, Listen, Follow Up

Repeat these three things. When a customer is communicating with you, be sure to listen to exactly what they want. Provide solutions to their requests and inquiries, and don’t forget to be polite and respectful.

 

  1. Your Reputation.

Whether you provide an online presence or not, you’re going to build a reputation for yourself regardless. Providing an alleyway for your customers to express their opinions you can better manage them by responding to both the good and the bad. For those negative reviews, be sure to try and address and fix the problem, so you can avoid making the same mistake in the future.

 

Your customers will define whether your business has the success that you were planning on it having. Customer service is crucial for your business to do well. It is time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

How to Target the Right Audience

Targeting the right audience can be the final step for your breakthrough.

You wouldn’t open an adult diaper business and expect young adults to line-up to purchase your product, would you? Knowing who your customers are, what their needs are, and why they should buy your product is one of the most important aspects you need to find out about your business. Do you know if you are targeting the right customers? Do they identify with your values and brand promise? If you’re shrugging your shoulder, or don’t exactly know the answer to these questions, these 3 tips will help you reach your customers.

  1. Know your niche.

Knowing exactly where your services fit within the market is imperative to know whom you will serve. Finding and building upon your niche is the only way to know where your services are needed.

  1. Be clear about who you are.

Apart from your product or service, what are you really selling? The reason you opened your business isn’t all for the money, it’s because your realized there’s something upon which you could improve and decided to do something about it. If you’re clear about who you are, your customers will know exactly what you’re here to do.

  1. Tailor your company’s promise.

Once you know who your target audience is, you’ll need to craft a message that resonates with them, while maintaining your hold on your market. It’s time to show what separates you from the rest of your competitors, and why anyone should buy from you. Be clear, specific, and communicate your uniqueness.

Targeting the right audience can mean the difference between an empty store full of adult diapers that are aimed for young adults, and a full store filled with older people that may require the use of this very important commodity that’s made for them. It is time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

Model Your Habits After The Most Successful Entrepreneurs

What Other Entrepreneurs Can Teach You About Success

Although your core business may be different from the other entrepreneurs you know, you have probably noted that many of the demands you face are the same. As entrepreneurs, you need to have a specific set of skills: focus, determination, discipline, drive, and more. Here are a few things successful entrepreneurs do that can help you unlock your own success.

  • They Prioritize. As a business owner, the demands on your time never end. Consequently, it is crucial that you carve out some space before your day begins to prioritize which to-dos are the most pressing for you and establish a game plan for how they will get done.
  • They Take Care Of Themselves. When your business is growing, it can be easy to pour yourself into it 100 percent. Unfortunately, though, that leads to burnout. So you can continue to pour into your business, pour into yourself by getting enough sleep, exercise, and nutrition.
  • They Serve. Focus not on how you can serve your business, but on how you can serve your customers. By putting your energy into making the best possible experience for your customers, you not only keep them around but also encourage them to spread the word.
  • They Focus. As an entrepreneur, you likely get excited about new business opportunities. Make sure, though, that you do not lose focus on your core business. Set definable goals for your company and work every day to attain them.

To learn more about the behaviors of successful entrepreneurs and how you can implement them to see your own success, contact Mike Stromsoe’s Unstoppable Profit Producer Program. We offer a premier wealth creation program to help you work less, earn more, and enjoy life! As experts on the way that business owners across the world have maximized their impact and their profit, we can help you achieve success.

10 Helpful Tips in Creating a Network

Networking is one of the most vital techniques a business owner can take advantage of. Often, someone you know is the perfect person for a job. Rather than making the common mistake of transforming your networking techniques into sales pitches, try making networks from your existing contacts. Gathered are 10 helpful tips to guide you in creating a network:

  1. If you are going to network with existing contacts, you must come off as professional and strong. All new introductions should be initiated with a firm handshake and direct eye contact. When you come off as sincerely eager, others will want to work with you and keep you as a contact.
  2. Many business owners fail to utilize the benefits of listening. Listening to a client will allow you to best see what their interests are and what really bothers them. Listen for any clues that may benefit your business endeavors in the long run.
  3. In the business world, you must be able to successfully continue conversations with open-ended questions. The questions you ask in a conversation will determine how much an individual opens up to you. Your interest in their line of work and opinion will allow you to better develop rapport.
  4. Whether it is family interests or sport hobbies that you both have in common, find that common ground and stand on it. If you both have children who play soccer, build rapport on that.
  5. Business owners like to have conversations with people who have a vested interest in their organization. Doing your research can pay off in the long run.
  6. When you help your clients build their business, they are likely to return the favor.
  7. If you are able to connect one of your network connections with someone else in your network, do so. Being a resourceful person is something many individuals look for in a trustworthy partner.
  8. Creating a network is not your only responsibility. It is equally important to maintain your network and associate yourself with people that best represent your network.
  9. Always honestly present yourself. Nobody wants to work with someone who changes their persona to meet the interests of each unique client. Always stay true to yourself.
  10. Most importantly, always follow up with connections in your network and continue building relationships.

Contact Mike Stromsoe’s Unstoppable Profit Producer Program for a premier wealth creation program that will help you work less, earn more, and enjoy life!

5 Strategies to Simplify Your Small Business Move

Whether you chose the wrong location to begin, got a really great deal on another location, are changing cities or states, or something else entirely, moving your small business can be rather complex and complicated. There’s a lot that the business owner has to think about, from planning the move and packing inventory to determining whether employees should relocate.

Luckily, there are a few strategies that you can put to use to simplify your small business move when it comes to the move announcement.

  1. You need to first let your employees know about the move. Do it in a meeting so everyone – whether it’s two or 20 employees – can be notified at the exact same time.
  2. Ensure all employees are aware of their responsibilities when it comes to the move. The IT department may be responsible for packing up the company’s computer equipment and setting it all up at the new location.
  3. Create a marketing campaign so that clients, vendors and other aspects of your business network can be notified of your move.
  4. Make certain that all letterheads, business cards, signage, etc. are updated to reflect the new location.
  5. Be ready to start immediately on building yourself, your brand and your entire company at your new location. In fact, pieces should already be in place before you’re fully moved in.  

For those in the insurance sector, Mike’s Unstoppable Profit Producer Program is a valuable program for business owners to realize success in their business. Make sure to contact Mike for more information. 

What business are you in? What business are you really in?

The only thing any business really does is produce happy customers. Well, you could also produce unhappy customers, if you’re not putting your attention towards customer satisfaction, that is. Any business owner who knows the basics when it comes to explaining your service knows that it really only comes down to one question: what’s in it for me, the customer?

If you can’t think of your business in terms of what’s in it for the customer, then you might not be ready to handle a business of your own. Mike Stromsoe’s Unstoppable Profit Producer Program is a step-by-step system for making serious income, but it can’t do many favors for somebody who refuses to put the customer first.

It doesn’t matter what you’re selling or who you’re selling it to. It doesn’t matter who your partners are or what sort of advice or help you’re getting. The bottom line is this: if you’re not putting the customers first, then how can you expect the customers to put you first?

Whatever your business model, it should be able to be described as “turn a profit by making people feel satisfied.” If you can’t do that, then you can’t run a successful business.