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The Importance of a Good Team Culture

The Importance of a Good Team Culture

How Internal Transparency Can Transform External Experience

You know that customer service is the key to success. Other than constantly shadowing each member of your team, though, you may be stumped for how to guarantee that each individual with whom your business interacts walks away with a glowing experience. Fortunately, though, there is a very practical thing you can do to improve customer service: cultivate transparency.

How, exactly, does transparency within your team shape what comes out of your team? First, remember that a customer decides to do business with you because he or she trusts your brand. If, then, the staff with whom he or she interacts does not mirror that trust, the experience is likely to be poor.

To establish and safeguard trust in your team, make it a regular part of your in-house communication to share what is happening in your company. Work to keep your employees looped in on the business’s growth and changes so that when they interact with your customers—as well as your vendors and prospective employees—they will do so with confidence that they are informed and confidence in your brand.

Furthermore, by cultivating a transparent company culture, you personalize the work for your employees. They know for which goals they are working and how their efforts play into the bigger picture. Consequently, when they interact with customers, they will be able to similarly personalize the consumer’s experience with your business. In other words, you empower them to interact with the customer as a person, not a profit margin.

If you are hoping to talk with an expert about how to create the most transparent, healthiest company culture, contact Mike Stromsoe’s Unstoppable Profit Producer Program. Our premier wealth creation program can help you work less, earn more, and enjoy life! So you can be the best leader and grow your best team, call us today!

Your Team Is the Most Important Asset of Your Business

There is nothing more critically important to your business than the team you share the workspace with every single day!

Your team is your greatest expense. It’s also your greatest opportunity for return on investment (ROI). No one makes more of a difference, or detriment, than your people. That’s why you must, while giving them their space, keep tabs on them to make sure they’re actually doing their jobs and helping your company be the best that it can possibly be.

Hiring a Potential Candidate

Use a hiring system that evaluates the prospect before you have to get involved. Only after the employee candidates qualify for the interview based on their actions should you invest any time at all. You should require a minimum of two interviews before you decide on any potential employee, plus some sort of aptitude test to see if they have an idea of what they’ll be doing should they be hired.

You should also introduce a “learning period” once they start. It’s usually 30-90 days, during which they will show if they are the one you’re looking for or not. You do not have to wait until the learning period is over; if they’re not a fit, they have to go! You’ll likely know if they’re the right fit in the first 30 days.

Evaluating Your Team

Each team member should complete their self-evaluation and follow the SKIM accountability. By having them complete their own self-evaluation, you are showing them that you entrust them with this big responsibility. SKIM accountability includes:

  • Skills
  • Knowledge
  • Integrity
  • Making it Happen

Your team should be exactly that: your team. It’s time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

Bring Your Team Together During Meetings With These 3 Tips

Business meetings are meant to bring people together to make the decisions that may determine the future of your company.

Business meetings are supposed to serve as a time for collaboration for the betterment of your business. They aim to bring people together through the process of brainstorming. But too often we find ourselves sitting in the conference room with no true progress or off on some inexplicable tangent. Follow these 3 tips on how you can keep business meetings engaging, relevant, valuable, and helpful in bringing the team together.

  1. Make a Great First Impression

The tone of the meeting is going to be set within the first few minutes, so it’s up to you to make it exciting. If you don’t have the momentum going, your employees are going to lose interest and it’s going to be just another monotonous meeting that drags on and on . . . and on. The opening remark should be an exciting short story or important question on everyone’s mind.

  1. Participation Station

If there is zero participation, the meeting will quickly become boring. Once someone speaks up, additional engagement is sure to follow and your team is likely to keep that engagement throughout the meeting. Encourage participation by asking questions directly to individual team members.

  1. Ask Everyone to Write Down a Goal

Each individual walking into the conference room should come in with a goal or question written down. One of the negatives in respect to meetings is that not every question or goal gets the attention it deserves, thus, losing interest from those individuals. If everyone writes down one goal or question they want dealt with at the end of the day, it will help improve the meeting as the necessary questions are raised and answered.

Meetings are an important aspect of improving business because employees are able to speak their opinions and share their views from the trenches. Contact Mike Stromsoe’s Unstoppable Profit Producer Program to grow your business, create financial security, and have more freedom so you can live life on your own terms!

3 Techniques You Should Use to Become a Better Salesperson

Being a good salesperson has benefits that go beyond just selling at the office.

Even if your job title isn’t salesperson, it’s imperative that you polish up on your skills and become a better communicator to win at not only business, but at life as well. Whether you run your own company or are currently employed at one, there is a good chance that at some point during the day you’re going to have to do some sales related work. We all do some kind of sales, regardless of job title. Here are three good techniques you should use to become a better salesperson and close that deal.

  1. Always lead with questions

Leading with questions is a great way to start the conversation because of two things. For one, it will show you have some humility. This will always serve you in a positive way. Two, you’ll receive information that you normally would not have been able to get. To get these questions, do some research a few days before your meeting.

  1. Be a Master Problem Solver

The best salespeople don’t look at sales as actual sales, they look at it as an opportunity to solve a problem. Look for ways in which the company can improve, and reroute more of your time and energy to solving this problem.

  1. Change Your Sales Perception

There are many people who don’t understand the concept of what being a salesperson really means. To be a sales person you must first view this profession as a chance to help people and solve problems. It’s quite difficult to succeed in anything if you think the job is the worst!

Being a master salesperson is the best way to succeed in your business. It’s the way you convince people to go with your brand, rather than the competitors. It’s time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

3 Ways to Learn About Your Target Audience

Your target audience is the audience that’s going to relate best to your product, and so you should learn the most you can about them.

All businesses need to have an idea of who their target audience is. Sure, the head sales person may know the target audience on paper, but does that person know why this is the target audience at heart? The problems this market faces? What this market trusts and distrusts? Not knowing your target audience can be a big mistake that can cost your business the majority of its clientele. Here are three good tips on how you can learn about your target audience and keep them coming back for your goods or services.

  1. Challenge What You Assume

Don’t assume anything about your target audience. Let’s say you’ve decided your target market is Millenials. Ask why. Because you could assume your things are going to gel with Millenials, only to find out the opposite.

  1. Learn From Others

This is rookie-level market research at its finest. Read up on case studies, examples, and psychological analyses by marketers who have come before you. Using all of the resources possible is the best way to get a handle on your target audience.

  1. Use Social Media

Social media is a great way to know what people are saying about your business. Know what your target audience is paying attention to and why they are paying attention to it. You can even look at your competitors to see their interactions with your target audience.

Your customers will define whether your business has the success you envisioned. Customer service is crucial for your business to do well. It’s time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

How to Target the Right Audience

Targeting the right audience can be the final step for your breakthrough.

You wouldn’t open an adult diaper business and expect young adults to line-up to purchase your product, would you? Knowing who your customers are, what their needs are, and why they should buy your product is one of the most important aspects you need to find out about your business. Do you know if you are targeting the right customers? Do they identify with your values and brand promise? If you’re shrugging your shoulder, or don’t exactly know the answer to these questions, these 3 tips will help you reach your customers.

  1. Know your niche.

Knowing exactly where your services fit within the market is imperative to know whom you will serve. Finding and building upon your niche is the only way to know where your services are needed.

  1. Be clear about who you are.

Apart from your product or service, what are you really selling? The reason you opened your business isn’t all for the money, it’s because your realized there’s something upon which you could improve and decided to do something about it. If you’re clear about who you are, your customers will know exactly what you’re here to do.

  1. Tailor your company’s promise.

Once you know who your target audience is, you’ll need to craft a message that resonates with them, while maintaining your hold on your market. It’s time to show what separates you from the rest of your competitors, and why anyone should buy from you. Be clear, specific, and communicate your uniqueness.

Targeting the right audience can mean the difference between an empty store full of adult diapers that are aimed for young adults, and a full store filled with older people that may require the use of this very important commodity that’s made for them. It is time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

Create Stability While Growing Your Business

Starting your business can be a little shaky over here, and wobbly over there. Once you know what owning a business is actually like, it’s time for some stability! Follow these steps to help your business gain some stability as you continue growing.

  1. Regulation.

Staying with regulations are very important for the continued growth of your business. Join organizations and seminars to know the updates on any regulations your business should follow.

  1. Hiring the right people for the job.

Hiring the right person for the right position is the most valuable asset for your organization. When interviewing your candidates, make sure that you give them an opportunity to talk about their experience in the field, their training, and what lead them to apply for this position. While money may be the real answer for all your applicants, the clever ones will have researched your company and given you an answer that fits your company’s values.

  1. Trust & Trustworthiness

Employers want the ability to trust employees, customers, vendors and the others with which they conduct their business, and vice-versa. However, in order to gain trust one must be trustworthy. Being a good leader is the best way to gain the trust of your employees. Learn from your mistakes and communicate well with your clients. Leadership begins with the careful and purposeful integration of identity and performance, being and doing, essence and activity.

Stability is sought after by everyone. After you’ve worked so hard to get your business off the ground, achieve the stability your business deserves. It is time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

Changing Your Behavior for Success!

Some habits can be dangerous for your business. Do you have any of them?

No two snowflakes are alike: that’s something we learn from a very early age that holds scientific truth. This is because no two snowflakes fall in the same path—with even the smallest of temperature or pressure differences, they come out looking different. Similarly, your business likely had its own unique start and you alone can make people realize that that difference is worth their money.
Some habits you may have picked up on the path to uniqueness could actually be hurting your business. The following questions are ones you should answer, and try to transform any of these detrimental habits.

  1. Do you focus on results or reasons?

It’s said that when it comes to business there are two kinds of people: those who see results, or those who see reasons. The people who see reasons only see the reasons that their dream can’t be realized, while the others get the results that they want to see. You have to focus on goals that are possible for you! If you’re driven by results, you’ll see your dream come true faster.

  1. “Why not,” or “why bother?”

“Why bother” people easily throw their hands up in the air when they are presented with challenges seeing the time and effort as not being worth it. “Why not” people see the situation as an opportunity. If they fail, they’re no worse than they were before.

  1. Are (some) rules meant to be broken?

Rules are there for a reason: they keep order in our society filled with human beings. Some rules, however are better to be broken that kept sacred. In life, sometimes playing it safe can hold you back. People are admirers of those that take risks and break the rules that need to be broken.

Growing your business can only be done when you, yourself, grow as a person – a business owner – and as a leader. These can only come from within, and if you’re serious about your business, you’ll look into making these changes. it is time to figure out how you can start earning more, working less, and enjoying life! Contact Mike Stromsoe’s Unstoppable Profit Producer Program to do just that!

 

Want To Improve Customer Service? Check Your Company Culture

How Internal Transparency Can Transform External Experience

You know that customer service is the key to success. Other than constantly shadowing each member of your team, though, you may be stumped for how to guarantee that each individual with whom your business interacts walks away with a glowing experience. Fortunately, though, there is a very practical thing you can do to improve customer service: cultivate transparency.

How, exactly, does transparency within your team shape what comes out of your team? First, remember that a customer decides to do business with you because he or she trusts your brand. If, then, the staff with whom he or she interacts does not mirror that trust, the experience is likely to be poor.

To establish and safeguard trust in your team, make it a regular part of your in-house communication to share what is happening in your company. Work to keep your employees looped in on the business’s growth and changes so that when they interact with your customers—as well as your vendors and prospective employees—they will do so with confidence that they are informed and confidence in your brand.

Furthermore, by cultivating a transparent company culture, you personalize the work for your employees. They know for which goals they are working and how their efforts play into the bigger picture. Consequently, when they interact with customers, they will be able to similarly personalize the consumer’s experience with your business. In other words, you empower them to interact with the customer as a person, not a profit margin.

If you are hoping to talk with an expert about how to create the most transparent, healthiest company culture, contact Mike Stromsoe’s Unstoppable Profit Producer Program. Our premier wealth creation program can help you work less, earn more, and enjoy life! So you can be the best leader and grow your best team, call us today!

Your Best Business Looks Like This

Use These Tips To Get The Most Out Of Your Business

Running a business, whether a major corporation or a brand-new startup, requires you to put your best foot forward in order to see success. The trouble, of course, is determining what your best foot looks like. To help you, here is some easy-to-understand, easy-to-implement business advice.

  • Over/Under: There will always be unforeseen expenses. That is just an unfortunate, unavoidable fact of business life. Consequently, it is important to leave a little wiggle room in your budget. When you create your spending plan, overestimate how much you will need. Then, when you actually spend the money try to stay well under budget. Doing so will build a nice cushion for your business.
  • Sell What They Want: Of course, a big part of what will make your business successful is your passion behind it. If your passion keeps you from selling a product people want, though, you are likely to struggle. Make sure you have a product or service that is actually marketable. Fine tune it until the majority of people you ask if they would be interested in what you are selling respond, “Yes!”
  • Keep Track: It is very difficult to improve if have no benchmark to aim above. Be diligent about the records you keep. This will help you set realistic, attainable goals for your business, and can point out areas where you can trim the fat to maximize productivity and revenue. Keeping records takes a little extra effort, but helps to yield big results.

Is your business as profitable as it could be? Do not leave money on the table! Contact Mike Stromsoe’s Unstoppable Profit Producer Program for a premier wealth creation program that will help you work less, earn more, and enjoy life!