Time Management
Your Team In The New Virtual Reality While Giving Back (Episode 1)
After “Zasterminding” with top agency entrepreneurs all of last week, we ended our time Saturday night with a collaboration of how we all should not just ”go through this adversity” but “grow through this adversity”. This includes leading our team to effectively prosper in a remote setting while helping our customers survive and thrive through…
Read MoreShould You Script All Messages?
Scripting messages for insurance agencies. Let’s talk about the messages that will be going out to 100 percent of the market. The best messages contain the credibility that comes not from your own words, but from the testimonials of your satisfied customers. Messages should also be well planned and market tested. The messages we use…
Read MoreTop Tips on How to Train Your Employees
Setting Your Staff Up For Success When you are a busy small business owner, it can be tempting to let your new employees hit the ground running. With all of the things you have to worry about in your normal day-to-day operations, you may feel that taking time to formally train your new hire would…
Read MoreThe Importance of a Good Team Culture
How Internal Transparency Can Transform External Experience You know that customer service is the key to success. Other than constantly shadowing each member of your team, though, you may be stumped for how to guarantee that each individual with whom your business interacts walks away with a glowing experience. Fortunately, though, there is a very…
Read MoreHow to Manage Your Email Inbox
Stop Getting Backlogged With Emails Email has transformed business, and the majority of us are grateful. Gone are the days of problematic fax machines or the need to drive across town—or fly across the country—to get a contract executed. Email has made communication easier. The problem for many of us, though, is that our sheer…
Read MoreHow to Convey Body Language Successfully
Your Posture Can Propel Your Success If you review your own personal experience, it will likely not take you long to be convinced of the power of body language. You have seen how crossed arms can block you out, while leaning in can engage you. Body language does not just count in your personal life,…
Read More3 Techniques You Should Use to Become a Better Salesperson
Being a good salesperson has benefits that go beyond just selling at the office. Even if your job title isn’t salesperson, it’s imperative that you polish up on your skills and become a better communicator to win at not only business, but at life as well. Whether you run your own company or are currently…
Read MoreThe Three Secrets to Successful and Productive Meetings
Know how your company can have successful meetings, rather than big time-wasters. 21st-century workers have developed a love-hate relationship with meetings. On one hand, meetings are a great opportunity to pull the team together and solve some issues that have been going around the office. On the other hand, however, many meetings tend to veer…
Read More3 Tips for Managing Customer Service
If you’ve ever been on the phone with a cable company, you know how much a lack of customer service can make you want to rip your hair right of out your head. You don’t like being treated like garbage; your customers won’t want anything different. Changing your customer service objectives can go a long…
Read MoreHow to Target the Right Audience
Targeting the right audience can be the final step for your breakthrough. You wouldn’t open an adult diaper business and expect young adults to line-up to purchase your product, would you? Knowing who your customers are, what their needs are, and why they should buy your product is one of the most important aspects you…
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