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The Importance of a Good Team Culture

Posted on by Mike Stromsoe

The Importance of a Good Team Culture

How Internal Transparency Can Transform External Experience

You know that customer service is the key to success. Other than constantly shadowing each member of your team, though, you may be stumped for how to guarantee that each individual with whom your business interacts walks away with a glowing experience. Fortunately, though, there is a very practical thing you can do to improve customer service: cultivate transparency.

How, exactly, does transparency within your team shape what comes out of your team? First, remember that a customer decides to do business with you because he or she trusts your brand. If, then, the staff with whom he or she interacts does not mirror that trust, the experience is likely to be poor.

To establish and safeguard trust in your team, make it a regular part of your in-house communication to share what is happening in your company. Work to keep your employees looped in on the business’s growth and changes so that when they interact with your customers—as well as your vendors and prospective employees—they will do so with confidence that they are informed and confidence in your brand.

Furthermore, by cultivating a transparent company culture, you personalize the work for your employees. They know for which goals they are working and how their efforts play into the bigger picture. Consequently, when they interact with customers, they will be able to similarly personalize the consumer’s experience with your business. In other words, you empower them to interact with the customer as a person, not a profit margin.

If you are hoping to talk with an expert about how to create the most transparent, healthiest company culture, contact Mike Stromsoe’s Unstoppable Profit Producer Program. Our premier wealth creation program can help you work less, earn more, and enjoy life! So you can be the best leader and grow your best team, call us today!

Tips For Learning Skills Faster

Posted on by Mike Stromsoe

Pick Up Skills More Quickly With This Guide

Do you ever feel like you have a hard time keeping up in today’s business world? As we move further into the technology age, things are changing faster than ever before. To succeed, you need to stay on the cutting edge (or at least not too far behind it). How do you do that with limited time, though?

To help you learn new skills faster so you can succeed in the modern business world, use these tips.

  • Give Yourself Tools: Sure, the free class might be cost-effective, but it likely is not the most effective. Get yourself the best equipment and resources your budget will allow. Oftentimes, the tools make all the difference.
  • Go Digital: Just because you do not have time to drive to your colleagues office who already has this skill does not mean you two cannot connect. Use videoconferencing to get immediate access to people who can help you learn this new skill even if they are not in the same location as you.
  • Let Pride Go: Learning a new skill is challenging and can even be a little scary. Kiss your ego goodbye and let yourself make a mess as you learn this new skill. By worrying about how you look, you will hold yourself back and slow yourself down.
  • Go Deep: You are not going to pick up very much if you do 10 minutes a day for four weeks. You may, however, be able to take those 280 minutes and use them for an immersive session that will help you learn. Expose yourself to the new skill as deeply and frequently as possible to learn faster.

Now that you have these tips, you can learn more quickly but what, exactly, should you learn? To connect with business experts who can guide your growth so you can see the most success this year, contact Mike Stromsoe’s Unstoppable Profit Producer Program. You will not want to miss our premier wealth creation program that can help you work less, earn more, and enjoy life!

Want To Improve Customer Service? Check Your Company Culture

Posted on by Mike Stromsoe

How Internal Transparency Can Transform External Experience

You know that customer service is the key to success. Other than constantly shadowing each member of your team, though, you may be stumped for how to guarantee that each individual with whom your business interacts walks away with a glowing experience. Fortunately, though, there is a very practical thing you can do to improve customer service: cultivate transparency.

How, exactly, does transparency within your team shape what comes out of your team? First, remember that a customer decides to do business with you because he or she trusts your brand. If, then, the staff with whom he or she interacts does not mirror that trust, the experience is likely to be poor.

To establish and safeguard trust in your team, make it a regular part of your in-house communication to share what is happening in your company. Work to keep your employees looped in on the business’s growth and changes so that when they interact with your customers—as well as your vendors and prospective employees—they will do so with confidence that they are informed and confidence in your brand.

Furthermore, by cultivating a transparent company culture, you personalize the work for your employees. They know for which goals they are working and how their efforts play into the bigger picture. Consequently, when they interact with customers, they will be able to similarly personalize the consumer’s experience with your business. In other words, you empower them to interact with the customer as a person, not a profit margin.

If you are hoping to talk with an expert about how to create the most transparent, healthiest company culture, contact Mike Stromsoe’s Unstoppable Profit Producer Program. Our premier wealth creation program can help you work less, earn more, and enjoy life! So you can be the best leader and grow your best team, call us today!

The Three P’s Of Profound Business Success

Posted on by Mike Stromsoe

People, Processes, And Promotion: The Keys To Success

Business owners know that they need to work to make their business a success, but may be unsure exactly where to focus their energy. To give you clarity about which areas deserve the most attention, consider the three P’s: people, processes, and promotion. Concentrating on these three areas will help you see the most growth and success from your company this year.

  • People: People should always come first. Never stop paying attention to the people on your team, acting when their successes can be celebrated and noting where they can be encouraged to grow. The first person on whom you focus should be yourself. Work hard to become the best leader you can be. Then, slowly and thoughtfully build your ideal team.
  • Processes: You should never stop refining the systems that you use in your business. As the world changes, better processes will become available and if you do not capitalize on them, you are missing out. Also, welcome feedback from your team so you can get insight into which processes need the most work from the people who are in the trenches each day.
  • Promotion: It is important that this step comes last. Once you have a built a steady, stable, successful team and honed in on as close to perfect processes as you can currently get, start publicizing the work you are doing. Tirelessly promote your business, clearly verbalizing what you offer, why people should act immediately, and always include a call to action.

Contact Mike Stromsoe’s Unstoppable Profit Producer Program for a premier wealth creation program that will help you work less, earn more, and enjoy life! Mark your calendar to be a part of our “Leave No Regrets” Boot Camp in San Diego this November to maximize and capitalize on your potential and the potential of your business.

Tips to Drive Retention Rates Up

Posted on by Mike Stromsoe

As a business owner, you strive to recruit and retain the highest quality employees to represent your company brand. Sadly, retention rates have begun to plummet in recent years. While it may seem like you have only wasted time in interviewing, hiring, and training a new employee that has a fast turnover, your company also suffers financially from high turnover rates. Compiled are some tips to help you drive retention rates back to normal:

  • Keep in mind that compensation is not as critical of a role as you may have previously thought.
  • Turn your employee value proposition mentality into job value proposition. Rather than explaining the specifics of the job description upon hiring, honestly explain the pros and cons of the position so that you can attract those who fit the job right from the get go.
  • Employees expect the opportunity to grow within a company. They are expecting career opportunities at the end of their path.
  • Many employers fail to recognize the importance of a suitable work environment. Security comes first for most employees, and then they begin to think about the level of appreciation they receive for their hard work and other factors.

For more of these wonderful tips, be sure to contact Mike’s Unstoppable Profit Producer Program. This program can lead your organization to success.

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