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What business are you in? What business are you really in?

The only thing any business really does is produce happy customers. Well, you could also produce unhappy customers, if you’re not putting your attention towards customer satisfaction, that is. Any business owner who knows the basics when it comes to explaining your service knows that it really only comes down to one question: what’s in it for me, the customer?

If you can’t think of your business in terms of what’s in it for the customer, then you might not be ready to handle a business of your own. Mike Stromsoe’s Unstoppable Profit Producer Program is a step-by-step system for making serious income, but it can’t do many favors for somebody who refuses to put the customer first.

It doesn’t matter what you’re selling or who you’re selling it to. It doesn’t matter who your partners are or what sort of advice or help you’re getting. The bottom line is this: if you’re not putting the customers first, then how can you expect the customers to put you first?

Whatever your business model, it should be able to be described as “turn a profit by making people feel satisfied.” If you can’t do that, then you can’t run a successful business.

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