Feedback is a way you can make your insurance company better, but do you know how to give and receive without becoming offended or offending, respectfully.
Feedback can be your greatest tool or your most destructive weapon. Feedback can be difficult to receive and it can also be difficult to give. There are times when we are trying to give feedback, but it comes out too strong and there are other times when we let our insecurities make feedback that’s received sound too harsh. Here are a few tips on how you can deal with feedback.
- Make It a Habit
The more you do something, then the more likely you are to keep doing that thing and become better at that thing. Feedback should be woven into your everyday interaction with your team. You might come off like a jerk at the beginning, but the more you practice, the better you’ll get!
- Positivity Is Key
Weave in some positive comments along with the negative ones in order to balance your team. People will accept and even embrace your feedback when it’s done in a positive light–even the negative feedback.
- Live in the Moment
If you are to give feedback, make it in the moment. It has shown to be most effective for retention because it’s specific, relevant, and more memorable.
A hammer is a great tool that can build even the highest skyscrapers, but without the right application, it can become a deadly weapon. Make sure that feedback becomes your greatest tool and not your most destructive tool. Contact Mike Stromsoe’s Unstoppable Profit Producer Program for tips and help on how you can generate new income for your business.
Find and keep new customers happy with care, consistency, and creativity.
Customers are what makes your business successful, thrive, and grow. To obtain a loyal group of clients that will keep coming back for more services, be sure to follow these tips:
- Maintain High Standards
Setting standards and expectations are imperative when creating a business reputation. When the employees know what goals they must meet, the company will run much smoother. If the employee fails, or is unaware the necessity to reach these expectations, the customer will notice. Be sure to stay consistent in order to receive steady, repeat customers!
- Know Your Strengths
Be sure to communicate to the guest why the company is great, and why they should continue their business with you. There is a fine line between being modest, and bragging, so be sure to know the difference!
- Get Regular Feedback
Most successful companies communicate with their guests to ensure that the opinions, experiences (both negative and positive), and expectations are noted and taken into account. Customers love to be heard, and as they are your bread and butter, be sure to listen to them!
- Gather Data
From surveys, polls, and collected statistics, you can note data, track it, and determine if your company is satisfying employee, customer, and potential guests’ needs.
- Stay Ahead
Whether you join Facebook or look into getting a smartphone app, be sure to keep up with the latest technology, newest demand, and most effective ways to advertise. Social media is a productive way to promote the business, gather new clients, and communicate with existing customers.
- Make It Affordable and Valuable
Running a business means catering to one of the quickest growing consumers: Millennials. For them, you will have to make sure that they feel like they’re getting a lot for the price, while maintaining a substantial profit for your company.
Be sure to contact Mike Stromsoe’s Unstoppable Profit Producer Program to find out the best ways to keep customers, satisfy demands, and make your business thrive! Be sure to attend the “Leave No Regrets” boot camp in San Diego, CA, to learn how to work less, make more, and enjoy life! Boost your business today!
People, Processes, And Promotion: The Keys To Success
Business owners know that they need to work to make their business a success, but may be unsure exactly where to focus their energy. To give you clarity about which areas deserve the most attention, consider the three P’s: people, processes, and promotion. Concentrating on these three areas will help you see the most growth and success from your company this year.
- People: People should always come first. Never stop paying attention to the people on your team, acting when their successes can be celebrated and noting where they can be encouraged to grow. The first person on whom you focus should be yourself. Work hard to become the best leader you can be. Then, slowly and thoughtfully build your ideal team.
- Processes: You should never stop refining the systems that you use in your business. As the world changes, better processes will become available and if you do not capitalize on them, you are missing out. Also, welcome feedback from your team so you can get insight into which processes need the most work from the people who are in the trenches each day.
- Promotion: It is important that this step comes last. Once you have a built a steady, stable, successful team and honed in on as close to perfect processes as you can currently get, start publicizing the work you are doing. Tirelessly promote your business, clearly verbalizing what you offer, why people should act immediately, and always include a call to action.
Contact Mike Stromsoe’s Unstoppable Profit Producer Program for a premier wealth creation program that will help you work less, earn more, and enjoy life! Mark your calendar to be a part of our “Leave No Regrets” Boot Camp in San Diego this November to maximize and capitalize on your potential and the potential of your business.