Feedback is a way you can make your insurance company better, but do you know how to give and receive without becoming offended or offending, respectfully.
Feedback can be your greatest tool or your most destructive weapon. Feedback can be difficult to receive and it can also be difficult to give. There are times when we are trying to give feedback, but it comes out too strong and there are other times when we let our insecurities make feedback that’s received sound too harsh. Here are a few tips on how you can deal with feedback.
- Make It a Habit
The more you do something, then the more likely you are to keep doing that thing and become better at that thing. Feedback should be woven into your everyday interaction with your team. You might come off like a jerk at the beginning, but the more you practice, the better you’ll get! - Positivity Is Key
Weave in some positive comments along with the negative ones in order to balance your team. People will accept and even embrace your feedback when it’s done in a positive light–even the negative feedback. - Live in the Moment
If you are to give feedback, make it in the moment. It has shown to be most effective for retention because it’s specific, relevant, and more memorable.
A hammer is a great tool that can build even the highest skyscrapers, but without the right application, it can become a deadly weapon. Make sure that feedback becomes your greatest tool and not your most destructive tool. Contact Mike Stromsoe’s Unstoppable Profit Producer Program for tips and help on how you can generate new income for your business.