Managing yourself can improve your business relations.
Theodore Roosevelt once said this about success: “The single most important ingredient in the formula of success is knowing how to get along with people.” If you want to achieve greatness in your business, you have to be ready and willing to do what it takes to build lasting relationships. Of course, we are talking about relationships with your clients. Of equal importance, however, are your relationships with your carriers. Mismanage either type of relationship, and you won’t have a successful business for long.
Relationships, and even personal connections that lead to business, are the crux of your business, which is why you need to focus on the two major elements of a successful business relationship. First of all, you must treat relationships with ultimate respect. When you engage with somebody, look that person in the eye. Apply the Golden Rule to even the most casual acquaintance and treat people the way you expect to be treated. Secondly, you must be quick on your toes and ready to get to the point because success loves speed. People want to know who you are and why they should bother talking to you almost instantaneously, and it only takes people a few seconds to figure out whether or not they want to have a relationship with you.
One of my greatest mentors, Jim Rohn said, “If you want to have more, you have to become more, we attract exactly what we are.” As far as business relationships are concerned, that’s the key. You must constantly be working on yourself to become more because when you become more, you become more to other people. And when you are more to other people, you can give back more to a relationship. The law of reciprocity is always in effect—and it’s going to come back to you.
Therefore, the best way to manage business relationships is to manage yourself, and to bring more to that relationship than anybody else. Consequently, more will come flowing back in your direction. So, give it out freely and be ready to accept it when it comes back your way—and that’s all in your preparation.
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