October’s Tips to Grow Your Agency

Grow your agency in October with these great tips. 1 – Know Your Client Be alert to details that matter to the client and recognize what makes every encounter with each client unique. Our brand promise, “Because You’re Different,” hinges on employees knowing their distinctive clients and sustaining a positive relationship. Tell your client what…

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Customer Service Is A Must!

As a business owner, customer service should be your prime concern! Here are 4 customer service tips to live by that will greatly increase people’s satisfaction with your business: Incorporate the “Yes” principle! Never tell your customers they can’t have or do something. Offer as many different options before you outright tell a person “no”.…

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America’s Small Business Owners 5 Main Concerns

As a small business owner, you are constantly addressing problems, and making difficult decisions. Have you ever wondered how your troubles differ from those of other small business owners in America? If so, here are the top 5 main concerns of small business owners in the nation: Customer acquisition and retention Functionality and reliability of…

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The “Gosh Attitude” Can Help You, Today!

Are you familiar with the “Gosh Attitude”? If not, sit back and get ready to be enlightened! The “Gosh Attitude” was founded by immigrants in the first years of the 1900’s, and refers to the appreciation they felt for everything around them- “Gosh, I am so lucky”. This is the attitude we often forget to…

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