Tips to Drive Retention Rates Up

As a business owner, you strive to recruit and retain the highest quality employees to represent your company brand. Sadly, retention rates have begun to plummet in recent years. While it may seem like you have only wasted time in interviewing, hiring, and training a new employee that has a fast turnover, your company also…

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Freedom ROCKS and How to Get More of it!

One of the most frequent questions I get from other agents and entrepreneurs is how do you get so much freedom and don’t you worry about leaving the office for extended periods of time, whenever you want?  I used to, but not anymore.  You see, the agency that supports the life of my dreams has…

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Good News

Hundreds of people that are cared about deeply, respected and are considered lifelong friends have encouraged me many times over to provide this information to as many people as possible. Take a look at the good news below. I hope you can make it. It is going to be the beginning of something GREAT! Good…

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Hiring the Gifted Team-Part 3

Please accept my apology, this is long over due. Our total protection team continues to explode our agency. Here is a real world sample of the exact autoresponder sent to prospective applicants who get past the first two steps. I am continually amazed at the number of qualified people who cannot follow directions!! ******************************************* Hello…

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Should You Hire Experienced CSRs or Hire No Experience?

There’s great debate among agents over this. You’ll find agents on both sides of the fence, and most who just don’t know. From my perspective – for many reasons I won’t get into here – hiring no experience is the way to go. However, I also know that sometimes you just have to hire an…

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