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Hiring the Gifted Team-Part 3

Please accept my apology, this is long over due. Our total protection team continues to explode our agency.

Here is a real world sample of the exact autoresponder sent to prospective applicants who get past the first two steps. I am continually amazed at the number of qualified people who cannot follow directions!!

*******************************************
Hello $ToFirstName$,

Thank you for requesting more information about a position on our team. In this email, I want to accomplish several things all designed to save both of us time and effort:

1. Provide a list of requirements and expectations.
2. Provide more detail on the job description.
3. Provide some information about us.
4. Explain how to apply if you decide to pursue this opportunity.

If you can meet all of the following requirements and expectations, I hope you will continue with the next step of our hiring process.

* We are located in anytown, TX. You must be able to get to work reliably.

*Work hours are 8:30am to 5:00pm Monday through Friday. Lunch is 30 minutes and all team members are on flexible lunch breaks.

*You must get to work on time, period. You know yourself, so be honest right now. If you can’t get to work on time, please don’t bother applying.

*You must have excellent computer skills and be open to increased automation of all tasks. We file and fax electronically. We strive to eliminate paper wherever practical. While you do not need prior experience with electronic filing, you won’t be happy here if you are addicted to paper or afraid of computers or automation.

* A high level of proficiency in MS word, MS Excel, MS Publisher and MS Power Point is required

* You must be able to change job tasks on a dime

* You must be able to spell, do basic math functions, and have solid written communication skills

*You must have a positive, upbeat attitude.

*You must be honest and ethical too.

*You must be committed to work when at work. We do have a friendly, fun environment but it is work which is why we pay you. If it was all fun, we’d have to call it an amusement park and charge you to be here.

*Similarly, excessive contact with non-business persons during the work day isn’t tolerated. Everyone has a life. Some personal business must be conducted during work hours. Car’s in the shop, kids checking in after school. Understood. However, such contacts must be kept to necessary contact only – that includes emails too.

*You must be committed to learning. Change is constant and fast in our office. Streamlining and automating systems and procedures, new tools and software, and the ever-changing insurance world. If this scares you, you probably won’t be happy here.

*You must be able to work independently and be organized.

*You must be willing to follow procedures. Some things need to be done a certain way. Other things may require creativity and personal choice. When there are procedures, you must be able to follow them.

*You will work with several account managers. You must be willing to work as part of a team.

If you’re still reading at this point, here’s some information about the job itself. You do not need experience in all the areas, but the more the better of course. Responsibilities include:

*Processing support for licensed agents including data entry, electronic filing, and correspondance.

*Light bookkeeping in support of policy transactions.

*Preparing various insurance documents.

*Additional interface with customers including outbound phone calls to customers to gather data.

* Every day is different. Always a busy and changing environment. Marketing every single day is a must.

*Any other clerical or support tasks as requested. In other words, whatever we need done related to the business.

If you think you qualify and would enjoy this job, then here is some information about us and our benefits:

We are an independent retail insurance agency. We represent many insurance carriers.

We’ve been in business since 1977 and been family owned since 1982.

We presently have a staff of ?? full time persons and ?? part time people

Our benefits program is excellent. Currently it includes:

*Health

*Life

*Retirement Plan

*Paid time off which includes

* ?? paid holidays per year.

*Bonus and incentive plans after a specified period of employment.

If you are interested in applying for this job, please send me your resume and your salary requirements:

1. By email to [email protected] DO NOT reply to this email.

2. The subject line of your email must state two things:

a. Your first and last name
b. winner

Thanks for your interest

Super Team Leader
President and Team Leader
Future Mega Agency
******************************************

Once a qualified person responds to this, you should have a resume. Personally, I am looking for:

1. ability to write well.
2. not too many jobs in the past 5 years (loyalty to team)
3. intagibles

At this point, if you want to go to the next step, 1-2 aptitude tests are in order. This will be the next blog in our “Hiring the Gifted Team” series. Stay tuned.

How about you? Share your experiences, good and bad, to help others.